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     Rights and Responsibilities:

As a rehabilitation program participant you have certain rights and responsibilities that can help maximize your success in the program.

You as a client have a right to.........

  • Apply or reapply for rehabilitation services;
  • Receive a timely decision on your eligibility for services based on a complete assessment of your disability;
  • Receive an explanation in writing, should you be determined ineligible for services, indicating the reasons why you have been denied;
  • Receive an explanation about services that may be available to you;
  • Be a partner with your counselor in making informed choices for your rehabilitation plan;
  • Be assured of complete confidentiality of your case record;
  • Review your rehabilitation case record with a staff member present;
  • Participate with your counselor in any decision to close your case;
  • Appeal a decision with which you do not agree;
  • Be informed of the Client Assistance Program;
  • Be provided a form of communication appropriate to accommodate your disability.

It is your responsibility to.........

  • Fully participate in your rehabilitation plan;
  • Help set goals and participate in writing your rehabilitation plan with your counselor;
  • Follow through with your plan for rehabilitation;
  • Communicate with your counselor and ask questions when you do not understand services;
  • Keep all appointments and let your counselor know beforehand if you cannot keep the appointment;
  • Keep a copy of your plan and any amendments related to the plan;
  • Notify your counselor of any change in your personal or work status;
  • Be aware of financial eligibility requirements for some services.