CAP can be helpful at different points throughout the rehabilitation process.  You are encouraged to
contact CAP if:

• You have questions regarding the services available from a particular rehabilitation program.
   
• You have been determined ineligible for services and you disagree with the determination.
   
• You are experiencing undue delays in the processing of your application for eligibility with a rehabilitation program.
   
• You are experiencing delays in receiving services for which you have already been determined eligible.
   
• You have been refused services which you feel are needed to reach your individual rehabilitation goal.
   
• You are having problems with your rehabilitation program that you have not been able to work out with your counselor.
   
• You disagree with the termination of a rehabilitation service or the closure of your case record.