| Established as part of the Federal Rehabilitation Act
of 1973, as amended, the North Carolina Client Assistance Program (CAP) is a
federally funded program designed to assist individuals with disabilities in
understanding and using rehabilitation services.
CAP serves an integral part of the rehabilitation system
by:
- Advising and informing individuals of all services
and benefits available to them through programs authorized under the
Rehabilitation Act and under Title I of the Americans with Disabilities
Act (ADA);
- Assisting and advocating for individuals in their
relationships with programs providing rehabilitation services under the
Rehabilitation Act;
- Helping to identify and resolve problems that may
arise during the rehabilitation process; and
- Identifying problem areas in the delivery of
rehabilitation services and making suggestions for improving services.
CAP assists:
- Anyone seeking information, applying for services
or receiving services from a rehabilitation program including the
Division of Vocational Rehabilitation Services, the Division of Services
for the Blind, the Independent Living Rehabilitation Programs in each of
these agencies, and the Centers for Independent Living;
- Persons who are dissatisfied with services they
are receiving or who have been denied services for which they might be
eligible; and
- Persons needing intervention or assistance in
their relationships with programs providing rehabilitation services.
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